COVID 19 – Terms & Conditions

MY RESPONSIBILITY TO YOU

Symptoms

  • I do not have covid-19 symptoms at the time of the class / one to one training sessions
  • No one in my household has covid-19 symptoms at the time of the class / one to one training session
  • If I have symptoms within 3 days of our class / one to one training session, I will contact you to let you know
  • Should I have any symptoms I will self-isolate and get a test. Sessions will take place online via zoom until negative test results are received.

Social Distancing

  • Although there are no longer any legal requirements for social distancing, I encourage you to keep your distance from each other, especially if you have not received your vaccine

Equipment, Cleaning and Ventilation

    • I will ensure that the studio and all equipment is thoroughly cleaned according to the cleaning checklist in between clients
    • Appointments are well spaced out to enable me to carry out a thorough clean between clients
    • Where possible internal doors and windows to the studio will be kept open to ensure the room is well ventilated
    • You will be allocated your own equipment for the duration of the session which will be thoroughly cleaned after use.

     

    YOUR RESPONSIBILITY TO ME

    Arriving at the studio / class

    • You will not attend any sessions if you have any of the following symptoms: high temperature or fever; new or continuous cough; change in or loss of smell and/or taste OR headache; sore throat and a runny nose.
    • Please use the hand sanitiser provided on entry and exit of the studio.
    • Please only bring essential items needed for the session.

     

    Arriving and Departing at an outdoor venue

    • To meet at the designated meeting point only
    • To maintain social distancing between yourself and other class members
    • To be courteous to members of public, keeping a safe distance and standing to one side to allow public to pass safely if required

     

    Symptoms & Risk Factors

    • You will not attend any face-to-face sessions if you or anyone in your household is showing any Covid-19 symptoms. You will be required to obtain a test before face-to-face sessions can commence.
    • If you have Covid-19 symptoms within 3 days of attending a face-to-face session, please let me know.
    • It is your responsibility to let me know if you fall within the extremely vulnerable or clinically (moderate risk) vulnerable categories as defined by the government.

     

    CANCELLATIONS / REFUNDS 

    Covid 19 Symptoms

    • Should you have any symptoms of Covid 19 and therefore not be able to attend a class, this will be classed as an absence as per any other absence due to illness, therefore, refunds are not provided and the session will be forfeited.
    • If you are not able to attend a class whilst waiting for the results of a Covid test, this will be classed as an absence as per any other absence due to illness, therefore, refunds are not provided and the session will be forfeited.
    • Should Jen Wilson Fitness not be able to run a class due to Covid 19 Symptoms / or whilst waiting for test results, this will be classed as absence as per any other absence due to illness. Refunds will not be provided but your session will be carried over to use on an alternative date and time as decided by Jen Wilson Fitness.
    • Should you not be unable to attend a 1-2-1 personal training session due to having symptoms of Covid 19, this will be classed as an absence as per any other absence and the session will be forfeited unless you have provided the required notice to cancel as per the terms and conditions.
    • Please note that one-to-one sessions will be conducted virtually until the test results are available.

      Future Lockdown Restrictions / Self Isolation

      • In the event of any further lockdown restrictions as imposed by the Government, refunds for paid sessions will not be available. Any outstanding classes already paid for will be delivered live online via zoom. 
      • Should you, or Jen Wilson Fitness be required to self isolate (as a precuationary measure), sessions will move online with immediate effect and will continue online until the end of the self isolation period. Refunds are not available and you are not able to carry sessions over until the end of the isolation period. All sessions will be delivered via Zoom.
      • Should cases of coronavirus start / continue to rise again, Jen Wilson Fitness may make the decision to move all 1-2-1 sessions online at short notice. You will be advised of this and links to join the sessions via zoom will be sent out to you.