Online Membership – Terms & Conditions.

 

Membership Fees

Membership fees are paid monthly.

All payments are due in advance.

The monthly membership fee includes access to a library of pre recorded content and access to live streamed sessions.

 

Refund Policy

Once your monthly membership fee has been paid it is non refundable.

Refunds will not be given due to temporary illness, injury or non-participation in live streamed sessions.

 

Cancellation Policy

Your membership can be cancelled at anytime.

If your membership fee has already been paid and you no longer wish to continue, refunds are not available for the unused time. 

It is your responsibility to cancel your direct debit.

Should a live streamed session need to be cancelled due to any reason a replacement session will be added on a day and time as decided by Jen Wilson Fitness.

 

Health Screening & Assessment

As part of the membership, Jen Wilson Fitness will initiate comprehensive information gathering and Health Screening. All members must complete the health screening forms before commencing any exercise programme. 

You are also required to meet with Jen Wilson Fitness, via Zoom, for a private 1-2-1 consultation. This provides the opportunity to meet face to face, discuss the health screening in more detail and answer any questions or concerns you may have.

You have 7 days from the day you sign up to submit the health screening forms and book your 1-2-1 consultation. Failure to do this will result in your membership being temporarily frozen. 

Should you decide you do not wish to complete the screening forms and book your 1-2-1 consultation then your membership will be cancelled and no refunds will be provided. 

Should it be decided by Jen Wilson Fitness, during the consultation, that the content is not suitable for you at this time then a full refund will be provided. 

 

Closure Dates

There are 10 closure weeks per year where live streamed sessions will not be held. These dates generally run in line with school holidays.

The cost of your monthly membership takes into account that there are 42 live streamed classes per annum with 10 closure weeks.

During these closure dates you still have access to the pre recorded content. 

 

    Live Streamed Classes

    By taking part in Live online training and Zoom sessions with Jen Wilson Fitness, you agree to ensure that your personal workout space is safe and suitable by:

     

    1. Removing any jewellery which may impede you during exercise, or may be likely to get tangled or caught.

    2. Ensuring you are wearing suitable footwear. I.e. either trainers or bare feet on a mat as per your usual mode of training.

    3. Checking all equipment that you are using is safe, damage free and kept at a safe distance from you until it needs to be used during the session.

    4. Making sure you have suitable space to exercise and any furniture or other obstacles or trip hazards have been cleared away from the area where you are working out.

    5. Ensuring that children do not take part in exercise sessions and if they are in the same room, remain at a safe distance from you to ensure no risk of tripping. 

    6. Keeping pets in another room to ensure they do not represent a tripping hazard.

     7. That you are working within your own abilities and according to any advice that has been provided by Jen Wilson Fitness. 

     

     

     

    The content of the Live Streamed Classes and subsequent recorded links are for personal use only and may not be copied, reproduced, distributed, transmitted, broadcast, sold, licenced or otherwise exploited for any other purpose.

     

    The content is not intended as a substitute for a thorough medical / clinical evaluation and treatment for any medical condition. You are required to provide true, accurate, current and complete information about yourself as prompted by the initial health screen.  Jen Wilson Fitness will go through the completed health screening forms BEFORE deciding if the membership is right for you. The onus on participation remains on the client understanding the sessions and any wellness information provided within this membership is not intended as a replacement for professional consultations with clinical practitioners.

     

    The content provided is a holistic wellness and fitness programme and not intended as medical or diagnostic advice.

     

    Content will be available via live streamed zoom sessions which are recorded and then placed in the members areas for those who have paid but were unable to attend the live sessions. You may access these links for your own personal use as intended for the purpose of your own fitness and wellness

     

    Online Recorded Content

     

    The content of the online membership is provided ‘AS IS’ for your information and personal use only and may not be copied, reproduced, distributed transmitted, broadcasted, sold, licenced or otherwise exploited for any other purpose.

     

    The content is not intended as a substitute for a thorough medical / clinical evaluation and treatment for any medical condition. You are required to provide true, accurate, current and complete information about yourself as prompted by the initial health screen.  Jen Wilson Fitness will go through the completed health screening forms BEFORE deciding if the membership is right for you. The onus on participation remains on the client understanding the sessions and any wellness information provided within this membership is not intended as a replacement for professional consultations with clinical practitioners.

     

    The content provided is a holistic wellness and fitness programme and not intended as medical or diagnostic advice.

     

    Content will be available via the website www.jenwilsonfitness.co.uk/login . You may access the membership area for your own personal use as intended for the purpose of your own fitness and wellness.

      

    Jen Wilson Fitness reserves the right to amend these Terms and Conditions at any time without prior notice.

     

    Privacy

     

    We take your personal privacy very seriously. Any personal data shared with us in the couse of the membership will never be passed to third parties.

     

    We expect all membership participants to adhere with this spirit of mutual privacy, for example, by not sharing personal information about fellow participants outside of the private support group

     

    All information given via this website is encrypted and sent over the internet using a secure connection. Please also see our general privacy policy HERE.

     

     

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